Jamaica Palace Hotel
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I had a marvelous experience at the front desk when I came to check in. The lady assisting me, was incredibly friendly and welcoming. She greeted me with a warm smile and made the check-in process smooth and efficient. professionalism and helpfulness stood out, ensuring that all my questions were answered and my needs were met. Her positive attitude and excellent customer service made my visit truly enjoyable. Thank you, thank you
Trecha
Ιούλιος 2024
Good ambiance Clean surroundings Trainee staff in the restaurant were pleasant and moved about briskly Playing the Happy Birthday song for one of the guests was a very nice touch Stay was pleasant and the ambiance was good
Charmaine
Ιανουάριος 2025
The Jamaica Palace is our favorite go to hotel in Port Antonio. The grounds are beautifully kept, the pool is complete serenity, the lobby is elegant, the breakfasts artistic and delightful. Shout out to Morgan who made our birthday guy feel so special, and our attentive breakfast guy server 💖 Highly recommended this place for your special getaway.
Corita
Απρίλιος 2024
I am familiar with Jamaican cuisine and salivated over the ackee and saltfish, banana, yam, and dumplings. But I saw other guests delighting in French toast and waffles so whatever the desire it seems the hotel fulfilled those wishes with gusto. I didn't come across a single 'bad' employee. Everybody I encountered seemed happy to be helpful. Remarkable staff, really!
Nigel
Ιανουάριος 2025
We felt like royalty for a couple of days. We were greeted by the most pleasant staff from we entered the property. The front desk staff ensured we got to our rooms with no issues. We thoroughly enjoyed our complimentary breakfast. We loved that it was to order and not buffet. Our server Ryan gave us 5 star service for 2 days. Overall, it was a great place for any kind of getaway
Semone
Απρίλιος 2024
Absolutely stunning hotel. We booked the sea view junior suite which was spacious , airey and comfortable.. only thing missing was kettle inside room. The hotel room was white chequered theme throughout which felt palatial. The staff were amazing . Breakfast limited choice but sufficient. Dinner was lovely. . Would def recommend this hotel .
Sally
Φεβρουάριος 2025
The hotel has an amazing palace like structure, with well trained staff and large rooms. It is close to Port Antonio downtown (about 10 minutes by car) and 5 to 10 min alway from Frenchman's Cove Beach and Blue Lagoon spot. Taxis and other transportation options (such as vans) pass by in front of the hotel and they stop for you there, if you ask, making the location quite good. It has a great view and a beautiful garden, where you can have breakfast contemplating the nature.
Jbosco92
Μάιος 2023
it was quiet , serene and relaxing, the staff were welcoming and the food was amazing. The rooms were spacious, comfortable and exceptionally clean. The environment was spectacular and vast with beautiful art work surrounding the buildings. Pool was clean and towels provided. So nice I have recommended to my daughter who is travelling next week.
Pat
Ιούνιος 2023
The facility was very clean and quiet. The staff was exceptionally polite and welcoming.
Dinelle
Οκτώβριος 2024
Everything!!!!! The staff The food The pool The room Omg!!! The views The grounds were clean and well kept. All the facilities, pool, dinning (in and outdoor) were clean. The staff were very pleasant and professional. The food was amazing. I have a very picky eater, and he enjoyed breakfast and dinner. This was to be a one day/night outside our vacation home for my then 9 y/o son on his spring break. We ended up spending 2 nights. He enjoyed the pool and the outdoor dinning. I enjoyed the scenery from the balcony and outdoor spots. I've recommended this hotel. I'll be back for sure.
Racine
Ιούνιος 2023
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